Services

We believe that whether you are using Cloud based services or local file servers, there are essential steps in securing your business’ and your client’s data. Our services can monitor your network hardware, anti-virus software, data back-up systems, firewalls, web filters and even inform you when a hard drive is failing or a printer is getting low on toner.  When it comes to protecting your data the best approach is a proactive approach.

Managed Services

Fixed Monthly Support Costs Include:

 

  • Remote and On-Site Support for Problem Resolution
  • Labor for New Computer or Printer Installation
  • Create/Set-Up/Manage Server User Accounts, Shares and Data Security
  • Software Installation/Configuration
  • DNS and Email Administration
  • Proactive Hardware/Software Monitoring; Backup and AntiVirus Verification
  • 50% Labor Discount on New Server Installation/Migration
  • Managed Windows Updates
  • Vendor Licensing or Subscription Costs for Selected Services
  • Client Portal for Opening/Reviewing all Client Service and Project Tickets
  • Monthly Status Reports

Break-Fix Support

Variable Monthly Support Cost Options:

 

  • Maintenance Contract plus Labor Support (MC+TM)
    • Remote and On-Site Support for Problem Resolution
    • Proactive Hardware/Software Monitoring; Backup and AntiVirus Verification
    • Managed Windows Updates
    • Client Portal for Opening/Reviewing all Client Service and Project Tickets
    • Monthly Status Reports
    • All other support activities invoiced at discounted rate
  • Enhanced Maintenance Contract plus Labor Support (EMC+TM)
    • MC+TM Contract plus the following:
      • All labor support services for the Server(s)
      • Create/Set-Up/Manage Server User Accounts, Shares and Data Security
      • 50% Labor Discount on New Server Installation/Migration
  • No Contract Support
    • No Proactive Monitoring or Management
    • All Service invoiced at standard rate

Proudly a Partner Reseller for:

HPE Aruba logo Symantec logo WatchGuard logo
Nextiva logo Acronis logo
Dell logo
Dropbox Business logo Microsoft logo

© 2018 N2M Enterprises, Inc. All Rights Reserved.

contact us

Phone: 248.247.2626

Fax: 248.479.2688

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